Before ruturns,something we want to tell you:

We're very grateful to receive all the feedbacks fom you and your clients or end users. If your distributor receives dissatisfaction from customers during the sales process, please voice out. If it is verified that it is caused by defects of our products, we can solve the after-sales of Baili / Weidi products with two years warranty. If you are a customized product, our protection period is one year.

Besides, we want to assure you that:

Firstly,before leaving the factory, all products will undergo two full inspections during the period of semi-finished products, irregular inspection on the production line every day, irregular inspection on the packaging workshop every day, and quality inspection of finished products according to the enterprise standard before warehousing.
Secondly,We strongly recommend that you complete the product inspection within one month after receiving the goods. If defect found, we will return the corresponding amount of payment or deliver the quantity of products you are not satisfied with.

If the product is found to be defective, please immediately feedback to the sales or email to

The following information is very important to us. Please provide: photos when receiving the goods, unpacking photos, photos of defective points, involved quantity, order number of defective products.

After receiving the information, our staff will conduct an internal audit to evaluate the defect degree of the product and give a solutionwithin three days.

Our after-sales personnel will Solution implement as soon as possible.

Problem solving, thank customers for providing us with information and fully trust us in the after-sales process.